WHAT WE BELIEVE

Human-first even over Shortcuts

ASF is a people centered brand. Our customers and partners are part of our family. For them, we do complete work, always.

Integrity even over “Making the sale”

We say what we mean and do what we say. We are proud of the person who looks back at us in the mirror.

High Standards even over Profit

We operate with high standards, and our customers and partners know it. We put relationships first, rates second.

Commitment even over “The easy way”

Our customers are our priority. They deserve a consistent, steady and reliable high-level of service. Remaining true to our commitments is the bottom-line.

Our brand story.

From origin to destination, logistics can be messy and complicated. Freight technology solutions have been front and center in recent years promising to completely transform the entire process, downplaying the human aspect.

ASF knows that the process of transporting cargo from one global location to another isn’t that simple. You can’t automate the full scope of logistics services and expect 100% performance.

People are at the center of logistics. They are the links which make the chain a supply chain. At ASF, it is our people that make logistics work, every day, day in and day out.

We double down on the value of the human experience and do it with the highest standards. This enables our customers to confidently rest easy at night knowing they have a strong partner behind them.

The human connections we create, are further strengthened through knowledge sharing, being available to discuss industry and market trends, and creatively addressing exceptions. We are flexible, willing to do it different. By being adaptable and working outside the box we strengthen personal connections to drive business results.

For everyone at ASF, logistics is people, process and technology in that order. Technology is an enabler, but never a replacement. We embrace technology to advance and elevate the high performing solutions we create for our customers.

With this belief, ASF carves out a unique and important category as the

Human standard in global logistics.

ASF has been a close partner of ours for over 15 years. They have consistently provided competitive rates and service that is second to none. We have a single point of contact for our day-to-day operations and are very responsive to our needs. They are proactive in their approach and keep us informed of all pertinent details regarding our shipments. We also rely on their expertise of the market in our quarterly and annual planning process. They are very informative and helpful throughout this process. We truly appreciate the entire ASF team for the great work they do for us.

Bob Keene,

Logistics Manager

Our global community

We are proud to engage with a diverse global community that shares our vision and values. This network forms the foundation of our success, enabling us to deliver innovative solutions and exceptional services to our clients. Together, we strive to achieve excellence, drive innovation, and create a lasting impact in our respective industries.

Frequently Asked Questions

Do your rate quotes include all surcharges and additional fees?

Our rates are transparent. They include all known surcharges and clearly outline what costs are included in a quote. We stand fully behind our rate quotes.

What type of insurance coverage is available from ASF?

Cargo insurance insures property while in transit against loss or damage arising from perils associated with the navigation of sea or air and subsequent land and inland waterways.

Do you assist with navigating all relevant regulations and have a clear process for customs clearance?

Yes, ASF has a complete customs brokerage team that is prepared to navigate your customs clearance quickly and effectively.

How do you track shipments and provide updates?

You can rely on our freight technology platform to provide you with complete, detailed milestone visibility to your shipments from origin booking to door delivery including live updates.

How do you handle issues or problems that arise during shipping?

We’re responsive and proactive, ready to keep your supply chain on track. If there’s an issue of any kind we’re ready to review it and determine the best way to resolve it.

Who do we contact when we need support?

Contact your dedicated account manager who is always ready to provide you with personalized support and care.

How does ASF address environmental sustainability?

We are an environmentally aware business that focuses on working with customers to help them reduce the impact of their supply chain on the environment. This is accomplished by supporting ocean carriers that prioritize sustainability and green, climate-friendly initiatives including reducing waste, pollution and emissions.

The human art of logistics.

Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market.

Today, we are a leader in global logistics and we got here because we have stayed true to our core values.